A.
Information - Our staff at reception will be happy to provide you with any information.

Evening menu (luxury board) -  A table is reserved for you between 6 p.m. and 9 p.m.

Departure -  The room is available until 11 a.m.

Getting there -  Your room is available from 2 p.m. 

Postcards -  Are available at reception.

Pharmacy - Upland Apotheke Usseln 
Doris Mitze 
Korbacher Strasse 3
3 4508 Willingen-Usseln 
Tel .: 05632-94930

Mountain pharmacy 
Jochen Schmitt 
Bergstrasse 1
34508 willingen 
Tel .: 05632-6699

Doctor -  Group practice Dr. Bender, Dr. Flake, Mr. Woywod: Neuer Weg 7, 34508 Willigen, Tel .: 05632-69999


B.
Bathrobes -  A cozy bathrobe is available to you during your stay. Please do not leave your bathrobe in the swimming pool. If you would like to purchase a bathrobe, please contact the reception.

Bath bags - A bath bag with bath towels is available for you to visit our wellness oasis. Please do not leave your beach bag and towels in the swimming pool. If you would like to purchase a bath bag or a bath towel, please contact the reception.

Station -  Usseln train station is approx. 200 m away, the next ICE train station is in Kassel (approx. 70 km)

Flowers & flower vases -  You can get flower vases at reception. If you would like to order flowers, please contact the reception

Postage stamps -  Available at the reception.


E.
Reception - Dial  Please phone no. 6. Reception is manned daily from 6:00 a.m. to 8:00 p.m.


F.
Bike rental  Snow & Bike Factory 
To Hoppecke 5 
34508 Willingen 
Tel .: 05632-923751

Sport Kleine / Usseln 
Korbacher Strasse 8 
Tel .: 05632-1227

Fitness room - You will find a fitness room on the ground floor of the Upland apartment building. Please take your room key with you to unlock the door.

  Leisure activities  You can get information about offers in the surrounding area at reception.

Lost property -  Will be deposited at reception.


G
Luggage service - Of course we are happy to help you with your luggage, dial Tel .: 6

Golf - Nearby golf courses are in Brilon, Waldeck, Bad Wildungen and on the Twistesee. Please ask for green fees at reception.


H
Housekeeper -  She fulfills special requests regarding your room (additional pillows, blankets, cots, etc.). Please let us know your wishes at the reception.

Slippers -  Available on request at the reception.

Hygiene products -  Toothbrushes, toothpaste and disposable razors are available from reception.


K
Movie theater -  Cinema studio willing 
Am Hagen 10
34508 willing
Tel .: 05632-4141

Pillow -  You can get additional pillows at the reception (Tel .: 6).

Cosmetics - You can reach our team from the "Witch House of Beauty" on Tel .: 95.


​ M.
Minibar -  Please enter your consumption on the block provided and hand it in at reception on departure. Your minibar is replenished daily.

Massage - You can book massages at reception or by calling 95.


​ N
Emergency -  In the event of an emergency, please dial 094950 at night

Non-smoking rooms - We ask you not to smoke in the room. You are welcome to smoke on the balcony of your room.

Emergency numbers - 
Police 0 + 110
Fire brigade 0 + 112


P.
Post Office -  You can hand in your post at reception. You can find a post office in your Schuhmann bakery or in the center of Usseln.


S.
Key -  The main entrance of the hotel is locked from 10:00 p.m. If you return later, ask for a house key at reception. If you live in one of our apartment buildings, you do not need a house key. Your room key unlocks the front door of the respective apartment building. Please take your room key with you.

Solarium -  A tanning bed can be found on the ground floor of the Upland apartment house (3 euros in euro pieces / 8 minutes). Your room key unlocks the door of the tanning salon.

Shoe care -  A shoe shine machine can be found at the upper entrance to the garden.


T
Taxi - We would be happy to call a taxi for you.

Table reservations - our service staff will be happy to take you on Tel.-No .: 6.

Telephone calls -  
external: 
Please dial 0 for an outside line. If you would like to be called directly from outside, this can be done via the telephone number: 05632 - 9495+ of the number of your room.

internal:
Please select the desired room number directly. This conversation is free of charge

W.
Wake-up service - the reception staff will be happy to accept your wake-up call.

Valuables - The reception is responsible for storing valuables and money free of charge. We assume no liability for valuables that have not been handed in.


Z
Toothbrush / Toothpaste - Forgot? Available at reception.

Newspapers - a selection is available at reception or online (here) .

Additional blanket - available on request at the reception.

Train connections - the reception will be happy to provide you with information.