Good to know
Hotel information from A to Z
Nothing found.
A
- Information
- Our reception staff will be happy to provide you with any information you need.
- Departure
- Your room is available to you until 11 am.
- Arrival
- Your room is available to you from 2 pm.
- Postcards
- Available at reception.
- Pharmacy
- Upland Apotheke Usseln, Doris Mitze, Korbacher Straße 3, 34508 Willingen-Usseln, phone: 05632-94930
Berg-Apotheke, Jochen Schmitt, Bergstraße 1, 34508 Willingen, phone: 05632-6699 - Doctor
- Joint practice Dr. Bender, Dr. Flake, Mr. Woywod: Neuer Weg 7, 34508 Willingen, phone: 05632-69999
B
- Bathrobes
- A cosy bathrobe is available to you during your stay. Please do not leave your bathrobe in the swimming pool. If you would like to buy a bathrobe, please contact reception.
- Bath bags
- For your visit to our wellness oasis, a bath bag with bath towels is available to you. Please do not leave your bath bag and towels in the swimming pool. If you would like to buy a bath bag or a bath towel, please contact reception.
- Railway station
- Usseln station is approx. 200 m away. The nearest ICE station is in Kassel (approx. 70 km).
- Flowers & vases
- Vases are available at reception. If you would like to order flowers, please contact reception.
- Stamps
- Available at reception.
E
- Reception
- Please dial 6. Reception is staffed daily from 6:00 am to 10:00 pm.
F
- Bicycle hire
- Snow & Bike Factory, Zur Hoppecke 5, 34508 Willingen, phone: 05632-923751
Sport Kleine / Usseln, Korbacher Straße 8, phone: 05632-1227 - Fitness room
- You will find a fitness room on the ground floor of the Upland apartment building. Please take your room key with you to unlock the door.
- Leisure activities
- Information about activities in the surrounding area is available at reception.
- Lost property
- Is kept at reception.
G
- Luggage service
- Of course we will be happy to help you with your luggage, just dial 6.
- Golf
- Nearby golf courses are in Brilon, Waldeck, Bad Wildungen and at the Twistesee. Please ask at reception about green fees.
H
- Housekeeper
- She will fulfil any special requests regarding your room (extra pillows, blankets, cots etc.). Please let us know your wishes at reception.
- Slippers
- Available at reception on request.
- Toiletries
- Toothbrushes, toothpaste and disposable razors are available at reception.
K
- Cinema
- Kino-Studio Willingen, Am Hagen 10, 34508 Willingen, phone: 05632-4141
- Pillows
- Extra pillows are available at reception (phone: 6).
- Beauty treatments
- You can reach our team at the “Hexenhaus der Schönheit” (Witches’ House of Beauty) on phone: 95.
M
- Minibar
- Please note what you consume on the pad provided and hand it in at reception when you leave. Your minibar is refilled daily.
- Massage
- Massages can be booked at reception or on phone: 95.
N
- Emergency
- In an emergency at night, please dial 094950.
- Non-smoking rooms
- We kindly ask you not to smoke in your room. You are welcome to smoke on the balcony of your room.
P
- Post
- You can hand in your post at reception. There is a post office counter in the Schuhmann bakery or in the centre of Usseln.
S
- Keys
- The main entrance of the hotel is locked from 10:00 pm. If you will be returning later, please ask reception for a front door key. If you are staying in one of our apartment buildings, you do not need a front door key. Your room key opens the entrance door of the respective apartment building, so please take your room key with you.
- Solarium
- You will find a sunbed on the ground floor of the Upland apartment building (3 euros in euro coins / 8 minutes). Your room key opens the door of the tanning room.
- Shoe care
- You will find a shoe shine machine at the upper entrance to the garden.
T
- Taxi
- We will be happy to call a taxi for you.
- Table reservations
- Our service staff will be happy to take your reservation on phone: 6.
- Phone calls
- External: Please dial 0 for an outside line. If you would like to be called directly from outside, callers can use the number 05632 9495 followed by your room number.
Internal: Please dial the desired room number directly. This call is free of charge.
W
- Wake-up service
- Our reception staff will be happy to arrange a wake-up call for you.
- Valuables
- Reception will look after your valuables and money free of charge. We accept no liability for valuables that have not been handed in.
Z
- Toothbrush / toothpaste
- Forgotten? Available at reception.
- Newspapers
- A selection is available at reception or online.
- Extra blanket
- Available at reception on request.
- Train connections
- Reception will be happy to provide information.
We hope you are now informed from A to Z and will very soon feel at home with us.
Opening hours
Breakfast
Start your day with our generous breakfast buffet from 7:00 to 10:30 am.
Restaurant
Our restaurant is open for lunch from 12:00 to 2:00 pm and in the evening from 6:00 to 9:00 pm.
Bistro
Bistro 12:00 to 6:00 pm.
Hotel bar
Round off the evening with a cocktail in our hotel bar.
Beauty studio
Our “Hexenhaus der Schönheit” is open daily. Book appointments with Ms Pohlmann and her team on extension 95 or at reception.
Open air
On warm summer days the garden terrace is open to you every day.
Wellness oasis/indoor pool
Our wellness area is open daily. Water temperature approx. 29 °C. Adventure shower and aroma grotto. Log cabin saunas and the Roman steam bath operate from 3 pm.
Reception
Staffed daily from 6:00 am to 10:00 pm (extension 6). The main entrance is locked from 10:00 pm.
